Our Promise of Privacy

We at NxStage Medical, Inc. (“NXTM”) are committed to protecting the privacy of our users, and we treat any information you share with discretion, care and respect. This notice describes NXTM’s privacy policy for information we collect from individuals online (on our website (the “Site”)). By using our Site, you signify your acceptance of this privacy policy. Please do not submit any personal information to us if you object to these terms.

What types of personal and non-personal information do we gather online?

How do we use the personal and non-personal information that we gather?

We use personally identifiable information primarily to respond to consumers’ and patients’ requests (such as through our “find a provider” feature). We also use the personally identifiable information to personalize your experience on our Site, and to allow us to better understand how NXTM may serve your needs.

Like most Websites, we may also add to the above personally identifiable information a variety of technical data, including (but not limited to) your IP address (a unique number that identifies your access account on the Internet), domain, and Web browser information. We may track the page you visited before coming to our Site, the page you link to when you leave, which of our pages you access, and how long you spend on each page.

How is non-personally identifiable data used?

We use non-personally identifiable data for internal business and marketing purposes, and may share such data with third parties, including current or potential business partners.

What about cookies and gifs?

We may receive and store certain types of information automatically through the use of “cookies” and 1-pixel gifs. Cookies are files that your Web browser places on your computer’s hard drive. 1-pixel gifs are tags that reside on certain pages of our Web site.

We may use cookies and gifs to track your experience with this website, to tell us whether you have visited this site previously, and to help us determine if you came from a particular link or banner advertisement. You may set your browser to reject cookies, but this may limit some functionality of the Site.

We do not use cookies or gifs to retrieve personal information about you from your computer.

Notwithstanding anything else in this policy, we may: (a) disclose personal and aggregate information when required by a valid legal mechanism such as a search warrant, subpoena, or court, governmental or administrative order, or when we deem it necessary to protect the integrity of our Site or the safety of Site users, our employees or property; and (b) disclose personal information in the context of the sale of some or all of our assets or other transfer of our business. In such event, we may retain of copy of the transferred information.

What about children’s privacy?

The Site is not targeted to children, and we do not knowingly collect personally-identifiable information from children under the age of 13 on this site. This site is entirely aimed at adults. We do not filter advertisements or other content that children may view through the public portions of our Site.

How are e-mail links treated?

We use e-mail links located on the “Contact Us” page to allow you to contact us directly with any questions or comments you may have. We attempt to read every message sent in and try to reply promptly to each one. This information is used to respond directly to your questions or comments. We may also file your comments to improve the website and learning programs, or review and discard the information.

Can I opt out of receiving communications from NXTM?

Yes. We will process your request promptly. Please be aware that you may receive another contact before your name removal takes effect. We regret any inconvenience this may cause. This website gives you the following options:

If you do not wish to receive direct mail communications, send an e-mail to:
newsletter@nxstage.com with your full name in the subject line. Please include your first name, last name, address, city, state, zip code, and phone number to ensure we can process your request.

If you do not wish to receive e-mail communications, send an e-mail to:
newsletter@nxstage.com with the word UNSUBSCRIBE in the subject line. Please include your first name, last name, address, city, state, zip code, and phone number to ensure we can process your request.

If you do not wish to receive telephone communications, send an e-mail to:
newsletter@nxstage.com with your full name in the subject line. Please include your first name, last name, address, city, state, zip code, and phone number to ensure we can process your request.

If you do not wish to receive any communications, send an e-mail to:
newsletter@nxstage.com with your full name in the subject line. Please include your first name, last name, address, city, state, zip code, and phone number to ensure we can process your request.

If you prefer, you can send us a letter at the following address. Please include your first name, last name, address, city, state, zip code, and phone number to ensure we can process your request:

NxStage Medical, Inc.
439 South Union St.
5th Floor
Lawrence MA, 01843
Attn: Home at Last Editorial Staff.

Links

This Site may contain links to other Websites. NXTM is not responsible for the privacy practices or the content of such Websites. Additionally the existence of any external link does not suggest that we endorse the linked company or its products or services. We recommend that you read the privacy policies of each Website that you visit.

Will this policy change?

If you are concerned about how your information is used, please check our website periodically to review our current privacy policy.

Notice to California Residents about Your California Privacy Rights

In addition to other rights described in this Privacy Policy, if you are a California resident and a NXTM customer, you have the right to request information from NXTM regarding the manner in which NXTM shares certain categories of your personal information with third-parties, for the third parties’ direct marketing purposes. California law provides that you have the right to submit a request to NXTM at its designated address and receive the following information within thirty (30) days of our receipt of the request: (1) the categories of personal information disclosed to third parties during the immediately preceding calendar year, (2) the names and addresses of third parties that received the personal information during the preceding calendar year, and (3) if the nature of a third party’s business cannot be reasonably determined from the third party’s name, examples of their products or services. You are entitled to receive a copy of this information in a standardized format, and the information will not be specific to you individually. All requests for such information must be in writing and sent to NXTM’s designated address:

NxStage Medical, Inc.
439 South Union St.
5th Floor
Lawrence MA, 01843
Attn: Legal Department 

How do I contact the Web site?

If you have any questions about this privacy statement, the practices of this Site, or your dealings with this Site, you may contact:

NxStage Medical, Inc.
439 South Union St.
5th Floor
Lawrence MA, 01843
Attn: Home at Last Editorial Staff.